Copiers Botswana t/a ITEC

One trusted partner for your office technology and ICT.

From Brother printers and managed print to enterprise networks, WiFi, cybersecurity, servers, Microsoft cloud and satellite connectivity. One point of contact, one service desk, one monthly invoice.

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Brother PrintersEnterprise WiFiCybersecurityMicrosoft CloudServers & StorageStarlinkManaged Print

4,000+A3 & A4 devices supplied and maintained across Botswana

12Certified technicians trained on all products we offer

100%Citizen owned. Largest citizen-owned office equipment supplier

2Offices: Gaborone HQ and Francistown

What we do

A full ICT and office technology provider, not just printers and phones.

Design, supply, install and support, backed by a dedicated service desk and certified engineers.

Enterprise Networking

Resilient LAN and WAN design for campuses, branches and head offices, with monitoring to keep them healthy.

LAN & WAN Design
Campus Networks
Enterprise Switching
SDN
Network Monitoring

WiFi & Wireless

Schools, mines and government sites need coverage that just works. We survey, design, deploy and troubleshoot.

Wireless Site Surveys
Campus WiFi
Indoor & Outdoor
Guest Portals
Troubleshooting

Cybersecurity

Layered protection from the network edge to the endpoint, plus audits that show where you stand.

Next-Gen Firewalls
Endpoint Protection
Email Security
MFA & Zero Trust
Vulnerability Assessments
Security Audits
Awareness Training

Microsoft Cloud & Modern Workplace

Licensing, migration and ongoing support so your people can collaborate securely from anywhere.

Microsoft 365
Teams Calling
SharePoint & OneDrive
Azure
Intune
Defender
Power BI

Unified Communications

Modern voice, video and collaboration that connects staff, sites and customers.

IP Telephony & PABX
Teams Voice
Video Conferencing
Contact Centre
SIP Trunking
Boardroom Solutions

Data Centre & Servers

Dell, HPE and Lenovo servers with storage, virtualisation, backup and disaster recovery.

Servers
Storage
Hyper-V & VMware
Backup
Disaster Recovery

Structured Cabling

Clean, certified cabling that keeps networks fast and easy to manage.

Cat6 & Cat6A
Fibre Optic
Network Cabinets
Data Centre Cabling
Cable Certification

Managed ICT Services

Predictable monthly cost with proactive care, so issues are fixed before users notice.

Remote Monitoring
Help Desk
Proactive Maintenance
Backup Monitoring
Security Monitoring
Asset Management

Print, Rental & Managed Print

Copiers, printers and scanners with flexible rental and a single monthly invoice covering service and supplies.

Managed Print Services
Rental Solutions
Cost Management
Document Management

Product range

BrotherPrinters, labellers & mobile

Print, label and go mobile with Brother.

Japanese build quality across laser, ink tank, A3 inkjet, mobile and labelling. Ask us for current models, pricing and availability in Botswana.

ITEC devices

ITEC i-Series A3 multifunctionals and production print.

From workgroup A3 multifunctionals to high-volume production presses. Download a datasheet for any model, or ask us for a demo and a quote.

Speeds are the maximum A4 system speeds quoted in the datasheets. Configuration, finishing options and availability vary, so please ask for a quote.

Unified communications and AI voice

*astTECS

Open-source IP telephony and contact centre solutions, with AI built in.

astTECS builds end-to-end unified communication and enterprise mobility products on Asterisk open-source technology, used by more than 4,500 customers in over 45 countries. ITEC brings it to Botswana with local design, installation and support.

Visit asttecs.com

On-premiseOwn the system: one-off investment, full control on your site.

Cloud / hostedMonthly pay-as-you-use, no hardware to buy or maintain.

HybridMix on-site and cloud, and connect branch offices into one system.

astTECS AI IP PBX

Flagship

A full business phone system on open-source Asterisk, from small offices to large estates. Scales from 25 extensions up to 1,000 and beyond, with no licence fees and no vendor lock-in.

25 to 1,000+ extensions
On-premise or cloud
Multi-branch
Linux based

Multi-level IVR (up to 9 levels) with multi-language text-to-speech
Web-based receptionist console
Record all incoming and outgoing calls
Distributed office setup with unified management
Audio conferencing and video calling
Smartphone WiFi extension client
Integrates with CRM, PMS, HMS, ERP, WhatsApp, SMS and existing PABX systems
Optional AI: voice auto-receptionist, appointment booking, conference summaries

Small-office telephony

Simple, affordable systems for SMEs and branches.

astLite PBX
Cloud IP PBX
IP Phones
Headsets
Door Phone (DP-100)
astPhone Android softphone

Contact centre & omni-channel

Outbound and inbound campaigns with skill-based routing and live monitoring.

Call Center Dialer
Predictive, progressive & preview dialing
Skill-based ACD
CRM Dialer
Cloud Call Center
Omni-Channel
Click to Call
astDIAL mobile call centre

AI voice & chatbots

Automate answers and routine tasks around the clock.

AI Voice Bot
AI Chatbot
WhatsApp Chatbot
AI DocBot
AI Debt Recovery Agent
AI Voice-Activated Hospital Care

Public address & audio

IP-based announcements across buildings, campuses and sites.

astPA Public Announcement System
IP Speakers
Voice Broadcasting

Messaging, mobile & recording

Reach customers on the channels they use, and keep a record.

WhatsApp Business Solution
SMS for Business
Bulk Voice Calls
Missed Call Service
Video Conference
alive Web Call
Voice Logger
IVR System

Infrastructure & security

The hardware and protection that carry your voice traffic.

Session Border Controller (SBC)
SIP Gateways
PRI Gateways
Media Gateways
COTS Servers
Firewall & VPN

Suited to:

Government & parastatals
Healthcare
Hospitality & hotels (PMS integration)
Corporates
Real estate
Education
Retail

astTECS is ISO 27001 and ISO 9001 certified. Draft for approval: confirm with astTECS which products and support levels ITEC will offer in Botswana.

Technology partners

Networking & Communication Technologies

Best-of-breed platforms we specify, quote and deploy for government, education and enterprise customers.

CiscoPartner

Enterprise routing, switching, wireless networking, security, collaboration and data centre solutions for medium and large organisations.

Routing
Switching
Wireless
Security
Collaboration
Data Centre

Aruba NetworksHPE Aruba

Secure wired and wireless networking including campus WiFi, branch networking, network access control (NAC) and cloud-managed infrastructure.

Solutions

Enterprise WiFi
Campus Networks
WLAN Controllers
Guest Access Management
Network Analytics
Branch Networking

GrandstreamPartner

Unified communications and IP telephony solutions for businesses of all sizes.

Solutions

IP Phones
IP PBX Systems
Video Conferencing
SIP Solutions
Intercom Systems
Communication Platforms

TP-Link BusinessPartner

Reliable networking for SMEs, education, hospitality and enterprise environments.

Solutions

Omada SDN
Enterprise WiFi
Managed Switches
VPN Routers
Outdoor Wireless
Cloud Management

HikvisionPartner

End-to-end security and surveillance for commercial, education, government and industrial environments.

Solutions

IP CCTV Systems
NVR
Access Control
Video Intercom
ANPR
AI Video Analytics
Thermal Imaging
Intrusion Detection

MicrosoftPartner

Cloud productivity, collaboration, security and infrastructure, with licensing support and migration services.

Solutions

Microsoft 365
Azure
SharePoint Online
Teams Calling
Intune
Power BI
Defender

StarlinkNew

High-speed satellite internet for places fibre and mobile networks do not reach: mines, farms, remote schools, clinics, construction sites, and as a failover link for critical offices. ITEC handles sizing, installation and support.

Solutions

Remote Site Connectivity
Backup & Failover Links
Temporary & Mobile Sites
Installation & Set-up
WiFi Distribution on Site

Data centre & server infrastructure

Servers from Dell, HPE and Lenovo.

Right-sized compute and storage for offices, schools and data centres, supplied with configuration, virtualisation, backup and support.

Dell

PowerEdge

Dell Technologies

PowerEdge rack, tower and blade servers plus storage and networking for workloads from file servers to virtualised clusters.

Rack & Tower Servers
Storage
Virtualisation Hosts
Warranty & Support

HPE

ProLiant

Hewlett Packard Enterprise

ProLiant servers and storage with strong remote management and reliability for business-critical applications.

ProLiant Servers
Storage
Remote Management
Aruba Networking Integration

Lenovo

ThinkSystem

Lenovo

ThinkSystem servers that balance performance and value, well suited to SMEs, schools and government departments.

ThinkSystem Servers
Storage
Edge Computing
Desktops & Laptops

Plus:

Virtualisation (Hyper-V & VMware)
Backup Solutions
Disaster Recovery
Data Centre Cabling

ITEC portfolio

The complete ITEC product catalogue.

Communications, security, cybersecurity, cloud, print and software, delivered as a managed service with flexible finance.

Voice & Unified Communications

Open-source IP telephony for SMEs to enterprises, on-premise, cloud or hybrid, powered by astTECS.

AI IP PBX
astLite small-office PBX
Cloud IP PBX
IP Phones & Headsets
SIP, PRI & Media Gateways
Session Border Controller
Door Phone
Video Conferencing
astPhone Softphone
Multi-level IVR
Voice Logger

See astTECS solutions

Call Management Add-ons

Compliance, insight and cost control for your telephone system.

iRecall compliant call recording
Voice logging
Speech analytics
Advance TMS dashboards
Telephone billing & cost recovery

Video Conferencing & AV

Boardrooms, classrooms and public venues, designed, supplied and supported.

Yealink Teams-certified rooms
AI camera framing
Hisense & Parrot interactive displays
Classroom audio
Council chamber AV
Public address
Assistive listening

CCTV & Surveillance

AI-enabled cameras and recorders for single sites or multi-site operations.

IP & analogue cameras
PTZ & panoramic
Thermal & special application
WiFi & 4G cameras
NVR, DVR & hybrid recorders

Access Control & Time Attendance

Multi-biometric entry with audit trails and payroll-ready reporting.

Facial
Fingerprint
Palm
Card terminals
Controllers & software
Jarrison time & attendance
Mobile & geofenced clocking

Alarms, Control Rooms & Analytics

Turn surveillance into intelligence with a unified command environment.

Control rooms & video walls
Wireless alarm systems
Lytehouse video analytics
timeTec visitor management

Visitor, Traffic & Pedestrian Access

Manage who and what enters your site.

ANPR cameras
Automated & manual barriers
Bollards & anti-ram posts
Spike barriers
Turnstiles & speedstiles
Security booths & mantraps
Motorised gates

Cybersecurity Services

A consultative approach aligned to ISO 27001 and NIST best practice.

Vulnerability assessments & penetration testing
Managed firewalls
Endpoint protection & XDR
Cyber awareness training
DMARC / SPF / DKIM
24/7 managed detection & response

Fortinet & Sophos

Security-driven networking and cloud-native protection.

FortiGate NGFW
IPS
Secure SD-WAN
FortiSwitch & FortiAP
ZTNA
Sophos endpoint
Sophos network & server
Sophos cloud & email
Central management

Cloud Services

Own the information, not the infrastructure.

Managed cloud
Private on-premise cloud
Hybrid options
Off-site backup & archiving
Disaster recovery

Print & MFP Solutions

From daily office printing to high-volume production.

A3 mono i-Series 30 to 75 ppm
A3 colour i-Series 25 to 75 ppm
Production up to 140 ppm
A4 mono single function & MFP up to 66 ppm
A4 colour single function up to 40 ppm
A4 colour MFP up to 55 ppm

MPS Transform

More than managed print. Digitise, integrate and optimise your document workflows.

Secure release printing
Proactive technical service
Consumables management
Print tracking & analytics

Print Director

Reduce print costs and increase print security with print management software.

PD Launch (SMEs)
PD Manager (companies & government)
PD Pro (legal)
PD Campus (education, pay-for-print)
Follow-me print
Active Directory sync

I-SUITE Software

Document management, workflow automation and business process tools, cloud-based (SaaS).

Document management
Inventory management
Asset management
HR & ATS
Project management
CMMS
Signature tool

Finance & Rental

No upfront capital: rent hardware and software on flexible terms with one point of contact.

12 to 60 month terms
Deferred payment options
Electronic contracting
Upgrade paths

Draft for approval: catalogue content is taken from the ITEC Product Catalogue 2026. Please confirm which items are available in Botswana before launch.

Who we serve

Industries we serve.

Government

Education

Healthcare

Financial Services

Mining

Retail

NGOs

Recent projects

The kind of work we deliver.

Enterprise WiFi Deployment

Site survey, design and roll-out of campus-wide wireless with guest access.

Government Network Upgrade

Switching, cabling and firewall refresh across multiple departments.

Microsoft 365 Migration

Mailbox and file migration with security and device management set up.

IP Telephone Deployment

Modern IP telephony replacing ageing PABX systems across sites.

Fibre Network Installation

Certified fibre backbone linking buildings and server rooms.

Remote Site Connectivity

Starlink-based internet with on-site WiFi for hard-to-reach locations.

Draft content for approval: replace these project types with real (or anonymised) case studies before launch.

Why ITEC

Quality people. Smart solutions.

One provider, one point of contact, one number to log a service call and one monthly invoice.
12 certified technicians trained across the products we sell.
Dedicated service desk for all service-related queries.
Gaborone headquarters with a satellite office in Francistown.
Sister company to Northern Fixtures, Botswana's largest stationery supplier.

Need network or communication solutions?

Tell us about your site and we will come back with a plan and a price.

Let's talk about your project.

Send us a message and a consultant will respond promptly.

Copiers Botswana Pty Ltd T/A ITEC

Address: Plot 22050, Unit 2, Kgomokasitwa Road, Gaborone West Industrial, Gaborone, Botswana

Postal: P.O. Box 26315, Gaborone

Tel: +267 370 8000

Fax: +267 319 0373

Email: sales@copiers.co.bw

VAT: BW00000149976-00-05-93

Branch: Francistown, Botswana